Shipping

1. Commercial Policy
1.1 The "seller" REPTO (Winning Promise inc.) Has products for sale in www.repto.pt website, and the "e-commerce" services are available exclusively to end users / "consumers".
1.2 "Consumer" means an individual who acts / buying outside their business or profession. If not a "consumer" please do not make purchases in online sales website www.repto.pt.
1.3 REPTO (PP) reserves the right not to process orders received are from users who are not "Consumers" or those not in accordance with the terms of sale of the Seller FEAT (PP).
1.4 These general terms and conditions of sale exclusively regulate the offer, transmission and acceptance of orders placed in www.repto.pt among consumers of online Store REPTO (www.repto.pt) and the seller.
1.5 "Consumer" shall provide the "Seller" an email address, or data to another form of contact that are correct and complete and agree that the "seller" can contact you using this data, if deemed necessary .

2. Ordering
2.1 To order in www.repto.pt is required the user to have an email account and that your browser is set to accept cookies and pop-ups, to allow the enjoyment of all airworthiness conditions online store REPTO (PP).
Make an order in www.repto.pt is easy:

1. Find the products you want to buy;
2. Add products to selected items (shopping cart);
3. Make the Checkout;
4. Select the payment option;
5. Do the payment and confirm the order;
6. You will receive an order confirmation by email;

Your order is confirmed when you select the Checkout button at the end of the buying process.
When REPTO receives your order will appear on the screen a message with your order number and all the details of it. The purchase agreement is terminated at that time.
An order confirmation is sent to your email. We suggest that the print or perform download this copy for future reference.
We reserve the right not to accept your order, or cancel it even after the automatic confirmation.
By submitting the order form you agree to the conditions of purchase as well as other conditions in www.repto.pt.
Seller may not process orders without sufficient guarantee of good recovery; when orders are incomplete or incorrect, or the products ordered are no longer available. In the cases referred, we will inform you by e-mail that the contract of sale was not carried out and that the seller did not proceed with the sale, specifying the reasons.
If the products featured in the online store (www.repto.pt) are no longer available at the time of last access and when the seller welcomes the request, the Seller shall inform unavailability thereof within 30 days of receipt of the request .
If you have been made an order and payment for products that are no longer available, the seller shall to the reversal of the money paid for the unavailable items.
 
2.2 Right not to accept the order or cancel the purchase:
REPTO reserves the right to refuse any order for any reason. We reserve also the right to cancel any purchase (even if it has already been accepted by us), (among others) the following situations, disclaims responsibility for any damage or costs:
* The product is no longer available / in stock (payments will be returned);
* The billing information is not correct or verifiable;
* The order is signed by our security systems as an incorrect order or an order susceptible to fraud;
* Transfer to order the payment was not for us recepcionada within 5 days of acceptance of your order;
* If we find that you have less than 16 years;
* If we find that a retailer;
* To exist an error in the price quote;
* It is possible to deliver the address provided.
 
2.3 Data verification
After welcome your order we can run some checks on it before to prepare.
These checks may include address verification, credibility and check fraud. Regarding fraud verification performed partially automated checks on all orders to filter unusual transactions, suspicious or identified as susceptible to fraud. Suspected fraud will be investigated and if necessary prosecuted. Confirming your order means you agree to these conditions.

3. Guarantees and Product Price Indication
3.1 Payment methods:
We do not accept any other payment method than those mentioned in the bottom of the website or at checkout. Please do not try to pay by any means other than specified. If we do can not be held responsible for loss of payment or any other damages that may possibly result.


3.2 Payment Processing:
If you make payment by Credit Card deduct the amount due on your account as soon as your order get out of our warehouse. In the case of payment by Credit Card, all details (eg card number or expiration date) will be sent by encrypted protocol to the company that provides the remote electronic payment services, without third parties having access to the information transmitted. This information is not used by REPTO (PP) except to carry out the necessary procedures for the purchase or reversal in case of return, pursuant to the exercise of the right of return or communication, the police in cases of fraud. The purchase price of products and shipping costs, as indicated in the order form will be charged the current account when the purchased products are actually shipped.

4. Order security
4.1 repto.pt store uses a security technology of the most robust among the encryption platforms available.
Your payment information will be encrypted from the moment you enter until your transaction is processed and will not be stored on a public server. While we use an encryption software, security of information and payments transmitted by the Internet or via e-mail can not be guaranteed. The REPTO (PP) shall not be liable for any damage suffered as a result of the use of electronic media including, but not limited to, recurring damage failures or delays in delivery of electronic communications, interception or manipulation of electronic communications by third parties or Computer programs used for communications or transmission of viruses.

5. Retention of Title
REPTO retains ownership of enterprise until it has received full payment for all these products.
 
6. Prices
6.1 products displayed on the site contain price / behave value added tax (VAT). Shipping charges are per order. The exact price of the shipping fee depends on the country where your order will be delivered.

6.2 The prices are all quoted in euros. Please note that the delivery country change can have an impact on prices due to transportation costs.

6.3 Your total price
The total price specified at the end of checkout menu includes taxes and shipping costs. Prices are quoted upon order confirmation, which you can print or download for future use. Please pay only the exact amount specified in the order confirmation, and make individual payments to order.

6.4 Price changes
The prices of the products presented on the site are subject to change. The REPTO reserves the right to change prices without notice. The prices displayed at the time of purchase are the prices applicable to that purchase.

6.5 Errors in price
Please note that even though the site updated with extreme care is possible that information on the price in the site contains errors. The REPTO does not commit to the offer and reserves the right to cancel your order, if such error occurs.
 
7. Quality and Warranty
REPTO does not sell second-hand products, defective or inferior in quality to the standards existing in the market. The main characteristics of each product are shown in www.repto.pt in each product page. Products offered for sale on repto.pt may not exactly match the real garments in terms of image and colors due to the Internet browser and monitor used.
All products have an ID tag. Do not remove the purchased product label if you want to return the purchased product.
If you decide to exercise the right to return products purchased, REPTO (PP) has the right to not accept returned products that are returned without the label or have been altered from their original status or damaged.
 
8. Shipping & Delivery
8.1 Delivery: Where and when
We deliver the second product to Friday from 9h to 18h. We make no submissions on certain holidays. We can only fulfill delivery of an order if the delivery address is a home or an office located in one of the countries mentioned in the list of available countries.
To welcome the order is necessary to ensure that someone is at home. This service does not include scheduling or marking option, so the delivery of the order will be carried out without prior contact by the carrier. We not ensure this term in the periods promotions, sales, Christmas and unavailability.
A delivery shall be done or a product is considered delivered with signing the delivery receipt at the agreed address.


8.2 Deadlines for Delivery
If confirm your order on a working day up to 12 hours upon receipt of proof of payment, your order will be shipped within 5 to 10 days. We will try to deliver on time, to the extent that this is commercially reasonable. Usually always proceeded in this way, however, we can not guarantee timely delivery.
 
8.3 Partial Deliveries
Where possible we will try to deliver everything in one shipment. However, we reserve the right to split the delivery of the order, for example (but not limited just) be a part of the order is delayed or unavailable. In the event that we proceed to the order of the division, the customer will be notified, by email, of our intention in doing so. For this purpose it will use the e-mail address provided by the customer at the time of purchase.

8.4 Inspection upon delivery
Upon delivery, the customer must inspect the packaging in order to check for possible damage. It is found that the products are damaged, the customer must not accept the delivery of the order, which will be returned. REPTO reimburse the amounts paid by the order and the shipping as soon as the Meet and greet warehouse and complete the return process.
After welcome the order is important that the customer make the products delivered within 30 days because REPTO considers that the customer has accepted the product (s) (s) is not (s) rejected within this period.
  
9. Shipping Rates
9.1 Shipping charges are per order. The exact price of each shipment depends on the country of delivery.

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